Bridging Theory and Practice: Successful Applications of HRM Theories in Modern Sri Lankan Businesses


Context of the Blog 

In the ever-evolving business landscape, Human Resource Management (HRM) has emerged as a pivotal function for organizational success. In Sri Lanka, businesses face unique challenges such as retaining talent, embracing digital transformation, and fostering inclusivity in the workplace. By applying established HRM theories, organizations have developed innovative solutions tailored to these challenges, setting benchmarks for both local and global industries.

 

Applying HRM Theories for Workforce Resilience and Growth in Sri Lankan Businesses

Empowering Employees Through Motivation 

Theory: Maslow’s Hierarchy of Needs



Case Study: MAS Holdings – "MAS Women Go Beyond" program focuses on meeting employees' physiological, safety, and self-actualization needs through welfare programs, career development, and sustainability initiatives (MAS Holdings, 2022).

 

Enhancing Job Satisfaction 

Theory: Herzberg’s Two-Factor Theory

Case Study: Sampath Bank – Wellness programs and performance-based rewards to address hygiene factors and motivators (Sampath Bank PLC, 2023).

 




Fostering Employee Loyalty 

Theory: Social Exchange Theory

Case Study: Dilmah Tea – Family-oriented welfare practices like housing schemes and educational support create a reciprocal relationship with employees (Dilmah Tea, 2023). 

 


Building Competitive Advantage 

Theory: Resource-Based View (RBV)

Case Study: Virtusa – Reskilling programs and innovation hubs to develop human capital as a core competency (Virtusa Corporation , p. 2023).

 



Developing Leadership Excellence 

Theory: Transformational Leadership Theory

Case Study: John Keells Holdings – "LEAD" program nurtures visionary leaders across a diversified conglomerate (John Keells Holdings, 2023).

 

Promoting Sustainability in HR Practices 

Theory            : Green HRM

Case Study      : MAS Holdings – Integration of sustainability with HR policies to enhance employee engagement and green practices (MAS Holdings, 2022).

 





Ensuring Fairness and Equity in the Workplace 

Theory            : Equity Theory

Case Study      : Hayleys PLC – Diversity initiatives include hiring differently-abled individuals and empowering women in leadership roles (Hayleys PLC, 2023).

 

Adapting to Digital Transformation 

Theory            : Technology Acceptance Model (TAM)

Case Study      : John Keells Holdings – Adoption of SAP SuccessFactors to streamline HR processes and improve efficiency (John Keells Holdings, 2023).

 



Cultivating a Learning Organization 

Theory            : Human Capital Theory



Case Study      : Sampath Bank – Training programs like SPBQ to continuously upskill employees for a competitive edge (Sampath Bank PLC, 2023).

 


Creating Inclusive Workplaces 

Theory            : Diversity and Inclusion Framework

Case Study      : Hayleys PLC – Inclusivity programs that ensure diverse representation and equity across its subsidiaries (Hayleys PLC, 2023).

 

General References 

1.     Theories:

o       Herzberg, F. (1968). Work and the Nature of Man. Cleveland: World Publishing Company.

o       Maslow, A. H. (1943). 'A Theory of Human Motivation', Psychological Review, 50(4), pp. 370–396.

o       Blau, P. (1964). Exchange and Power in Social Life. New York: Wiley.

o       Barney, J. (1991). 'Firm Resources and Sustained Competitive Advantage', Journal of Management, 17(1), pp. 99–120.

o       Bass, B. M. (1985). Leadership and Performance Beyond Expectations. New York: Free Press.

 

2.     General Resources:
Chartered Institute of Personnel Management (CIPM) Sri Lanka (2023). Case Studies in HRM. Available at: https://www.cipmlk.org


Comments

  1. This blog highlights the importance of creating inclusive workplaces through the Diversity and Inclusion Framework. It effectively showcases Hayleys PLC as a case study, demonstrating how inclusivity programs ensure diverse representation and equity across its subsidiaries. Such initiatives are essential for fostering an inclusive culture and promoting fairness within organizations.

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  2. This post effectively highlights the crucial role of HRM in addressing unique challenges faced by businesses in Sri Lanka. The focus on talent retention, digital transformation, and inclusivity is timely and relevant. It would be valuable to include specific examples of innovative HRM solutions that have made an impact in the region.

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  3. I found the article to be a comprehensive and insightful exploration of HRM theories and their relevance in todays business environment.

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